IT Solutions

IT that just works,
and a team that picks up the phone.

Managed IT for small and mid-sized businesses: help desk support, cloud and email, cybersecurity, backups, and networking under one plan, handled proactively so problems get fixed before they stop your team.

What we manage

Everything your team needs to stay productive and secure.

Managed IT & help desk

One number for every IT problem.

User support, device setup and management, onboarding and offboarding, patching, and monitoring, with clear response times.

Cloud & productivity

Microsoft 365, Google Workspace, and cloud infrastructure.

Email, file sharing, and collaboration set up correctly and securely, plus migrations and cloud hosting on Microsoft Azure or AWS.

Cybersecurity

Practical protection sized for a small business.

Multi-factor authentication, endpoint protection, email filtering, password management, security awareness training, and a documented incident plan.

Backup & recovery

Get back to work fast when something breaks.

Automated, tested backups for devices, servers, and cloud data (including Microsoft 365), with a recovery plan you have actually rehearsed.

Networking & Wi-Fi

Reliable connectivity for the office and the floor.

Firewall, switching, and business Wi-Fi design, setup, and management, including guest networks and secure remote access.

IT strategy & vendors

A technology plan, not just tickets.

Budgeting, hardware and software purchasing, vendor management, and compliance support so your technology keeps pace with the business.

Why businesses switch to us

Proactive IT with automation built in.

01

Proactive, not break-fix

Monitoring and patching catch issues before your team feels them.

02

Automation-first

Routine IT tasks like onboarding, alerts, and reporting are automated, so support is faster and costs stay predictable.

03

Plain-English reporting

A regular summary of what we fixed, what we are watching, and what to plan for.

04

One accountable partner

Your IT, software, and AI handled by the same team that understands how it all connects.

How every engagement runs

One process, whether we are building an AI agent, an app, or your IT stack.

01 · Audit

We map how your business actually runs.

A free 30-minute workflow audit covering your calls, leads, tools, data, and IT setup. You leave with a prioritized list of what to fix first, whether or not you hire us.

02 · Scope

A fixed scope, timeline, and price before any work starts.

You get a written plan: what we will build or manage, the systems it touches, the timeline, and the cost. No open-ended hourly billing surprises.

03 · Build

Short build cycles you can see and test.

We ship in weekly increments so you review real, working pieces instead of waiting months for a big reveal.

04 · Run

We launch it, monitor it, and keep improving it.

Every system comes with documentation, training for your team, and ongoing support. You own the code, the workflows, and the data.

Questions

Straight answers before you book.

Help desk support, device management, patching, monitoring, Microsoft 365 or Google Workspace administration, security tools, backups, and IT planning, bundled into a predictable monthly plan scoped to your team.

IT solutions

Find the gaps in your IT before an outage or breach does.

Our free audit includes a quick look at your security, backups, and devices, with a prioritized fix list you keep either way.

Magnex

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