Agents that take action, not just chat.
Multi-step AI agents that read an email, look up the customer in your CRM, draft the reply, create the task, and escalate to a human when confidence is low. Built with guardrails and full activity logs.
AI Solutions
Custom AI that knows
your business, not just the internet.
Beyond our packaged AI automation systems, we design and build custom AI for the problems specific to your business: agents that work inside your tools, assistants that answer from your own documents, and pipelines that turn unstructured paperwork into clean data.
What we build
Practical AI, wired into the systems you already use.
An internal assistant trained on your SOPs, contracts, and files.
Retrieval-augmented generation (RAG) over your documents so staff get cited answers in seconds instead of searching shared drives, with access controls that respect who can see what.
Customer-facing chat and voice agents in your brand voice.
Website chat, SMS, and phone agents that answer questions, qualify requests, and book appointments. See our AI automation systems for the managed version.
Turn invoices, forms, and PDFs into structured data.
Automated extraction, classification, and validation for intake forms, invoices, applications, and contracts, pushed straight into your accounting system, CRM, or database.
Add AI features to software you already own.
Summaries, smart search, drafting, and classification added to your existing app, portal, or internal tool through the OpenAI, Anthropic, or open-source model APIs.
An AI roadmap grounded in ROI, not hype.
We assess your workflows, data, and risk, then rank AI opportunities by value and effort. You get a clear plan, including where AI should not be used.
How we keep AI safe and useful
Four rules every AI system we ship follows.
01
Human in the loop
Anything consequential routes to a person for approval until the system has earned trust on real volume.
02
Your data stays yours
We use business-tier model APIs that do not train on your data, and we store only what the workflow needs.
03
Measured, not guessed
Every build ships with an evaluation set and logs, so accuracy is tracked, not assumed.
04
Portable by design
Model providers can be swapped as the market moves. You are not locked into one AI vendor.
How every engagement runs
One process, whether we are building an AI agent, an app, or your IT stack.
We map how your business actually runs.
A free 30-minute workflow audit covering your calls, leads, tools, data, and IT setup. You leave with a prioritized list of what to fix first, whether or not you hire us.
A fixed scope, timeline, and price before any work starts.
You get a written plan: what we will build or manage, the systems it touches, the timeline, and the cost. No open-ended hourly billing surprises.
Short build cycles you can see and test.
We ship in weekly increments so you review real, working pieces instead of waiting months for a big reveal.
We launch it, monitor it, and keep improving it.
Every system comes with documentation, training for your team, and ongoing support. You own the code, the workflows, and the data.
Questions
Straight answers before you book.
AI automation is our managed, packaged systems for common workflows like answering calls, lead follow-up, reviews, and reporting, with monthly pricing. AI solutions are custom builds for problems specific to your business, such as internal knowledge assistants, document processing, or AI features inside your own software.
Yes. We build retrieval-augmented (RAG) assistants that answer from your SOPs, policies, product data, and files, cite their sources, and respect user permissions.
We choose per project from leading commercial models such as OpenAI and Anthropic, and open-source models when data control or cost requires it. Systems are built so the model can be swapped later.
No. We use business API tiers that do not train on customer data, and we design each system to store only what it needs.
Focused projects such as a document extraction pipeline or internal assistant typically take 3–8 weeks from scope to launch. We confirm the timeline in writing before work starts.
Custom AI
Have a process you think AI could handle? Let us pressure-test it.
In 30 minutes we will tell you whether AI is the right tool, what it would take, and what it would cost. Honest answers, including when the answer is no.